Inclement weather policy
As adverse weather is inevitable during the course of the year hotels and golf courses may either close the golf course or operate temporary tees and greens at their sole discretion.
In the event of this happening our Inclement Weather policy is as follows -
Prior to booking date
Clients should initially attempt to contact the golf course(s) involved in their booking directly to check the details of their inclement weather policy, and to check the status of the golf course if they are under any doubt due to weather conditions. Details of each golf courses inclement weather policy are also available from our Customer Service team - phone - 0808 178 0335 or email - email@example.com
If requested to do so we will call and check the status of the golf course on your behalf. Should you choose not to travel, subject to the policy of the supplier in these circumstances, we will try and postpone your booking; however price supplements may be incurred depending on when you re-book for.
At the golf club
Golf played on temporary greens and tees is non-refundable and is considered to be an accepted part of playing golf. Please note that trolley and buggy bans occur frequently when a course is wet and are determined by those in charge of the golf course.
If you are unable to play golf due to course closure we will, without guarantee and at the supplier’s discretion, try and obtain a full or partial refund, or a green fee voucher.
Each hotel and golf course sets its own inclement weather policy. All decisions regarding full or partial refunds, or green fee vouchers are solely at the discretion of the hotel and golf course and are final.
We cannot be held responsible should inclement weather prevail.