Breakpoints Service Update
Following the recent acquisition of the Teeofftimes.co.uk brand by GolfNow, there are some important updates concerning your Breakpoints balance. Read the FAQs below if you have any further questions as to how this affects you.
Who is GolfNow?
Founded in 2001, GolfNow is a technology company specialising in golf-related products and services with the most powerful distribution platform in golf, offering more than 2 million registered golfers more ways to stay connected to their favourite courses and the ability to easily book tee times online and via mobile devices. GolfNow also provides technology, support and marketing services to more than 9,000 golf courses around the world, and is part of the suite of digital businesses managed by Golf Channel, which is seen in more than 200 million homes worldwide.
On the 18th May 2015, GolfNow acquired the Teeofftimes.co.uk brand, which was previously owned by Golfbreaks.com.
What are Breakpoints?
Breakpoints is the customer reward programme where you earn points for every booking you make with Golfbreaks.com and Teeofftimes.co.uk. However, as of the 28th October 2015, due to the acquisition of Teeofftimes.co.uk by GolfNow, the Teeofftimes.co.uk brand will no longer participate in the Breakpoints rewards scheme. Customers will still earn rewards points in the same manner on any bookings made with Teeofftimes.co.uk, but instead under the new Teeofftimes.co.uk Rewards programme.
What are Teeofftimes.co.uk Rewards Points?
Under the new Teeofftimes.co.uk Rewards programme, you will continue to be rewarded with points for every pound you spend with Teeofftimes.co.uk which can be redeemed for savings on future tee time reservations. If you have booked with both Teeofftimes.co.uk and Golfbreaks.com in the past, read further to find out how this affects you.
I have only ever booked with Golfbreaks.com and never booked on Teeofftimes.co.uk. How does this affect me?
If you have only ever booked with Golfbreaks.com, the only change will be as of the 28th October 2015, you will no longer be able to redeem your Breakpoints on Teeofftimes.co.uk or against a Teeofftimes.co.uk booking. You will however be able to continue redeeming your Breakpoints on future Golfbreaks.com bookings.
I have booked on both Teeofftimes.co.uk and with Golfbreaks.com. How does this affect me?
If you have previously booked on both Teeofftimes.co.uk and with Golfbreaks.com, as of the 28th October 2015 Breakpoints earned on both Golfbreaks.com and Teeofftimes.co.uk will be separated and credited to the relevant rewards programme. Any points you earned through a Golfbreaks.com booking, will remain as Breakpoints. Any points you earned through a Teeofftimes.co.uk booking, will be transferred to the new Teeofftimes.co.uk Rewards programme in the form of Teeofftimes.co.uk Rewards points. The total value of your points will remain the same. Any points which remain as Breakpoints, can no longer be redeemed against Teeofftimes.co.uk bookings, and vice-a-versa, the points being transferred to the Teeofftimes.co.uk Rewards programme, cannot be redeemed against any future Golfbreaks.com bookings.
I have only ever booked on Teeofftimes.co.uk and never booked with Golfbreaks.com. How does this affect me?
If you have only ever booked on Teeofftimes.co.uk and never booked with Golfbreaks.com, the only change will be as of the 28th October 2015, your points will be transferred to the Teeofftimes.co.uk Rewards programme as Teeofftimes.co.uk Rewards points and you will no longer be able to redeem these points against a Golfbreaks.com booking. From then on, these points can only be redeemed against future Teeofftimes.co.uk bookings.
If the above has failed to answer any remaining questions you have, feel free to contact our customer service team on 0845 675 6004.